Our mission
Eliminate the friction of navigating healthcare so every person — regardless of income or insurance — can access the right care at the right time.
About CareNav
About CareNav
We believe getting care should never be the hardest part of getting better.
Our vision
A world where no one delays medical care because the system was too hard to navigate.
How the AI works
Four simple steps from question to confirmed care.
- 1
You describe your symptoms
Tell CareNav what's going on, where you are, and whether you have insurance.
- 2
Our AI assesses urgency and intent
We instantly classify the situation — emergency, routine visit, or affordability search.
- 3
We match you with the right care option
From ER guidance to in-network clinics or sliding-scale community centers.
- 4
You get confirmed booking details instantly
No calls, no hold music — just a confirmed time and clear next steps.
Our privacy commitment
- No stored PHI. We do not store personal health information from your conversations.
- Secure processing. All messages are processed over encrypted connections.
- No selling data. Your information is never sold or shared with advertisers.
- You stay in control. Share only what you're comfortable with — CareNav still helps.
Medical disclaimer
CareNav is a healthcare navigation assistant. It is not a medical provider and does not provide diagnoses, prescriptions, or treatment. Always consult a licensed medical professional for medical advice.
For life-threatening emergencies, call 911 immediately or go to your nearest emergency room.