How it works

How CareNav works

CareNav listens to your symptoms, understands your situation, and guides you to the right kind of care — fast.

Real-world stories

Insured

Before

Spent 2 hours calling clinics to find one that accepted her insurance.

With CareNav

CareNav found and booked an appointment in under 3 minutes.

Emergency

Before

Wasn't sure if chest pain warranted an ER visit.

With CareNav

CareNav immediately identified it as critical and directed him to the nearest ER.

Uninsured

Before

Avoided doctors for years due to cost concerns.

With CareNav

CareNav found community health centers with sliding scale fees she could afford.

Is CareNav free to use?: Yes, CareNav is completely free for patients.
Do I need insurance to use CareNav?: No. CareNav helps both insured and uninsured patients find affordable care options.
Is my health information private?: Yes. We do not store personal health information. All conversations are processed securely and not saved.
Can CareNav replace my doctor?: No. CareNav helps you navigate the healthcare system and find the right care. Always consult a licensed medical professional for diagnosis and treatment.
What if I have a life-threatening emergency?: Call 911 immediately. Do not use CareNav for life-threatening emergencies.